It isn’t over yet. Amazon just rocks!

Kindle-Lighted-Leather-Cover

Image Courtesy (Amazon)

It isn’t over yet! You may tend to feel that I am biased towards Amazon, but I have to write this. While I was still going gaga over the replacement of my Kindle, I never imagined what more could I expect. To be precise, I was facing this peculiar issue of Kindle getting restarted on it’s own and a faster than normal battery drain. I read on some forums that some people have faced this issue and strangely attribute this to the leather cover for Kindle (non-lighted).

I thought I was in the same boat and decided to call up Amazon customer care again.  In just about 5 minutes:

• I was refunded the amount for the leather cover.
• And Amazon offered a US$ 25 promo to purchase the lighted cover.
• And Amazon offered to refund the customs and shipping costs incurred to get the new cover  shipped to India.
• And they proved that they are really building “Earth’s most customer-centric company” as they claim.

The cover is already on its way and will possibly reach India before I am there.

What more could I write!