It isn’t over yet. Amazon just rocks!
Image Courtesy (Amazon)
It isn’t over yet! You may tend to feel that I am biased towards Amazon, but I have to write this. While I was still going gaga over the replacement of my Kindle, I never imagined what more could I expect. To be precise, I was facing this peculiar issue of Kindle getting restarted on it’s own and a faster than normal battery drain. I read on some forums that some people have faced this issue and strangely attribute this to the leather cover for Kindle (non-lighted).
I thought I was in the same boat and decided to call up Amazon customer care again. In just about 5 minutes:
- I was refunded the amount for the leather cover.
- And Amazon offered a US$ 25 promo to purchase the lighted cover.
- And Amazon offered to refund the customs and shipping costs incurred to get the new cover shipped to India.
- And they proved that they are really building “Earth’s most customer-centric company” as they claim.
The cover is already on its way and will possibly reach India before I am there.
What more could I write!