I bet you can’t cancel your Kingfisher Red ticket!

On July 1, 2011, in diary, reviews, travel, by Amit Srivastava

Date: 30 June 2011

Time: 10:00 AM.

I have to fly back to Delhi from Mysore. I am taking the 1:15 PM Kingfisher Red flight (that’s the only one which flies out of Mysore I guess). I come to know of an urgent meeting and I decide to cancel my Mysore-Bangalore ticket. I quickly logon to Cleartrip where I had booked my tickets. It says that I can’t cancel it online within four hours of departure (I think it was 4 hours) and I should visit the airline website. That is acceptable. Though I am not sure what the limitation is. Technology or something else.

I immediately logon to the Kingfisher Red website and look for cancellations.  They’ve managed to hide the link brilliantly. And then I find it! Relieved. But then, life’s not so easy. I come to know that I can only cancel the ticket online if I have booked it through the Kingfisher website. So I must contact the Kingfisher customer care. Now that is disgusting.

Nevertheless, I call up the customer care. My brain is popping out now. I have to hurry to the office to attend the meeting. After pressing some 1/2/5/3 and what not, I reach the cancellations section. And then the stupid music starts. Occasionally, the lady talks about some new sectors and some enhanced Kingfisher Red experience. I think she is mentioning about the enhanced cancellation experience I am having. 10 minutes have gone by, and my brain is completely out. I cut-it there and quickly move out of the guest house to take the taxi to the office which was supposed to take me to the airport. I always have time to call-up on my way to the office.

So I am in the taxi now and I dial-in the number again. After pressing some 1/2/5/3 and what not, I reach the cancellations section. The same lady speaks the same shit. I can’t hear it properly which is good, else my brain will again pop out.  I think I fall asleep. The driver says that the office has come. The call is still on and the lady is still spitting crap. It is 11:00 AM and I rush-in for the meeting. There’s no point calling again as cancellation requests are not entertained within two hours from the scheduled departure.

Chapter closed.

Date: 1 July 2011

Time: 12:45 P.M.

As I am writing this, I am waiting for the same Kingfisher Red flight to take to me Bangalore! I can’t even say I will never fly Kingfisher Red again. That is the only flight which operates out of Mysore for now.  I don’t know what to say.

 

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It isn’t over yet. Amazon just rocks!

On April 26, 2011, in books, reviews, by Amit Srivastava

 

Kindle-Lighted-Leather-Cover

Kindle-Lighted-Leather-Cover

Image Courtesy (Amazon)

 

It isn’t over yet! You may tend to feel that I am biased towards Amazon, but I have to write this. While I was still going gaga over the replacement of my Kindle, I never imagined what more could I expect. To be precise, I was facing this peculiar issue of Kindle getting restarted on it’s own and a faster than normal battery drain. I read on some forums that some people have faced this issue and strangely attribute this to the leather cover for Kindle (non-lighted).

I thought I was in the same boat and decided to call up Amazon customer care again.  In just about 5 minutes:

  • I was refunded the amount for the leather cover.
  • And Amazon offered a US$ 25 promo to purchase the lighted cover.
  • And Amazon offered to refund the customs and shipping costs incurred to get the new cover  shipped to India.
  • And they proved that they are really building “Earth’s most customer-centric company” as they claim.

The cover is already on its way and will possibly reach India before I am there.

What more could I write!

 

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‘The’ Jabra Halo review

On November 27, 2010, in reviews, Technology, by Amit Srivastava

Jabra Halo

Jabra Halo

It has been a while since I have been using ‘the’ Jabra Halo bluetooth stereo headset. I thought to quickly share my experience with it so far:

The technology

While the bluetooth communication technology has come a long way, it has to cover some ground yet. It may be perfect for a wireless mouse, keyboard or file transfer (slow though), it warrants an improvement as far as stereo audio streaming is concerned.

Having said this, unless you are an audiophile, the technology will not fail to impress you!

The goods

  • Seamless pairing with the phone. I have never had issues.
  • Can pair simultaneously with two devices. I am frequently connected to my phone as well as the PC simultaneously without any issues. Whenever there’s an incoming call, it takes priority.
  • Crisp and clear stereo sound quality. Decent bass.
  • The touch sensitive audio control works like a charm. I really like this feature.
  • Very comfortable to wear. Stays on unless you are running around.
  • Decent backup. I’ve tested it for 6 hours at a stretch and it has not failed. Practically it will deliver good music at medium volume for about 6 hours on a single charge. For me this is sufficient, even if I am travelling.
  • Fast charging time (2-2.5 hours)
  • The ability to listed to music through the wire makes it double up as a standard stereo headphone. And boy!, you need to listen with the wired option to realize how good these headphones could perform!
  • Works well with Skype as well as other voice calls through the PC.
  • The noise cancellation microfones works well.

The OKs

  • The grip on the head is good, but could be a little better.
  • The inner lining material could be improved.

The not-so-goods

  • Sometimes, I’ve experienced loss of audio streaming for a few seconds during stereo playback. This happens when I am streaming music from my phone. Haven’t faced this on my PC. So possibly this could be an issue with my phone.
  • Windows bluetooth connectivity sucks. I frequently face bluetooth service crashes. Again, the Jabra Halo is not to be blamed.
  • While the hinged design  makes it very portable, it feels flimsy.  Haven’t faced any issues yet, but it does need care.
  • If you use Skype, be careful! I used to face frequent bluetooth stack crashes on my PC. It took me long to figure out that Skype also tries to use the bluetooth interface directly along with windows and there’s a conflict which causes it to crash. I am yet to find a workable solution for this, though I haven’t spent enough time.

I guess this  would be helpful to some people. I am looking forward to the bluetooth 3.0 version to possibly bring the stereo bluetooth experience comparable to the wired options.

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Google Chrome!

On September 3, 2008, in Asides, Internet, reviews, by Amit Srivastava

iLog on Chrome

  iLog on Chrome

Couldn’t wait to try out the all new browser Chromefrom Google after Ankit introduced it to me yesterday . From the first couple of hours of use, it looks simple, elegant, intuitive and feels lightweight! I just hope there’s a release for Linux soon, so that Ankit can use it as well :-)  

I think I am going to continue using this…..

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The Tao of Physics : A Review

On August 26, 2008, in books, reviews, by Amit Srivastava

(Photograph courtesy : Amazon.com)

“Physicists do not need mysticism, and mystics do not need physics, but humanity needs both.”

Fritjof Capra

A couple of years ago, I happened to pick this book while casually browsing through a bookstore in Bangalore. Though I knew a bit of Physics, but I had no idea what Tao is. Little did I know that this book will turn out to be one of the best I’ve ever read (and will read I guess). No wonder it is on the best sellers list even today, more than 25 years after it was first published.

While there are loads of reviews on the web, I would keep it very short and quickly mention my point of view. The book attempts to build a bridge between modern Physics and Eastern Mysticism, which are otherwise, pretty  antonymous to each other. A Modern Physicist would always disregard the Eastern Schools of Thought as baseless and unscientific, and an Eastern Mystic would always look down upon Science as being far from the reality. Fritjof Capra, in the most elegant and eloquent of ways, displays the striking similarities between the ancient arts of enlightenment and the modern discoveries in Physics. He has drawn numerous parallels between the two, which would make anyone, no matter what point of view they hold, appreciate them and think. The book starts upon building the concepts in both Physics as well as some Eastern Schools of Thought, draw parallels between them and towards the end consolidates and draws some conclusions.

To me this book was simply amazing, not only because of the parallels it draws but because of the window it provides to quite a few concepts, which were alien to me. I had never ever appreciated quantum and modern physics as much as I did while reading this book (If I remember well, I had done 3 courses on these subjects during my engineering days!). The Eastern Mysticism was new to me (I did know in bits and pieces though), but the book gave a good precise overview. To quickly put through, the book provides a window to the following:

Classical Physics
Quantum Physics
Tao
Zen
Hinduism
Buddhism

More than this, it provokes a new way of looking at things around us and within us too! Fritjof Capra, being a front line Physicist himself and someone who has done enough research on Eastern Mysticism, was in a good position to look at the bigger picture, which can be seen in his work. However, it will take an open mind to appreciate this.

The book simply added 15-20 books to my reading list! That is the kind of inquisitiveness it generates.

Unless you are agnostic, I would highly recommend this book.

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