Comments on: When I missed my flight… http://www.amitsrivastava.net/2009-02-24-when-i-missed-my-flight/ Trying to make sense! Wed, 28 Jul 2010 18:20:19 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Amit http://www.amitsrivastava.net/2009-02-24-when-i-missed-my-flight/comment-page-1/#comment-1335 Amit Fri, 27 Feb 2009 05:54:13 +0000 http://www.amitsrivastava.net/?p=199#comment-1335 @Yayaver: Thanks for the link. Sad but true, our airlines need to spruce up a lot in terms of customer service to match those in the developed worlds. @Yayaver: Thanks for the link. Sad but true, our airlines need to spruce up a lot in terms of customer service to match those in the developed worlds.

]]> By: Amit http://www.amitsrivastava.net/2009-02-24-when-i-missed-my-flight/comment-page-1/#comment-1228 Amit Wed, 25 Feb 2009 06:48:54 +0000 http://www.amitsrivastava.net/?p=199#comment-1228 @Ankit: Yeah, customer service makes such a huge difference. @Ankit: Yeah, customer service makes such a huge difference.

]]> By: yayaver http://www.amitsrivastava.net/2009-02-24-when-i-missed-my-flight/comment-page-1/#comment-1212 yayaver Wed, 25 Feb 2009 01:07:44 +0000 http://www.amitsrivastava.net/?p=199#comment-1212 You must be lucky man.I have read one more incident like it but in negative sense.The service provider was none other than Air india.Here is that link-- http://www.ce.cmu.edu/~svo/AirIndia.htm You must be lucky man.I have read one more incident like it but in negative sense.The service provider was none other than Air india.Here is that link– http://www.ce.cmu.edu/~svo/AirIndia.htm

]]> By: Ankit http://www.amitsrivastava.net/2009-02-24-when-i-missed-my-flight/comment-page-1/#comment-1168 Ankit Tue, 24 Feb 2009 07:52:28 +0000 http://www.amitsrivastava.net/?p=199#comment-1168 So true. My best customer service experience so far has been with Amazon.com -- they shipped duplicate copies of a couple of books that I never received, at their own cost, even though I had opted for the cheapest shipping option (USPS). Somehow, everytime I speak with an Indian company, I get the feeling they are blaming me for their own faults. So true. My best customer service experience so far has been with Amazon.com — they shipped duplicate copies of a couple of books that I never received, at their own cost, even though I had opted for the cheapest shipping option (USPS).

Somehow, everytime I speak with an Indian company, I get the feeling they are blaming me for their own faults.

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